Getting Started
Why You Should Read These Terms & Conditions
Most people skip the Terms & Conditions page — but in reality, it's what determines everything: how to claim bonuses, withdrawal rules, and which actions could get your account suspended. MyKonamiAt -, we want every member to play with full knowledge — no surprises.
MyKonamiBy using the website or app, you automatically agree to all the terms outlined here. If you have any objections to any of these terms, please discontinue use of the platform and contact our support team.
Important: These Terms & Conditions may be updated at any time. If changes are made, you will be notified via your registered email or mobile number. The latest version will always be available on this page.
Key Points
The Six Main Sections of the Terms
Account Registration
Clear guidelines on who can register, how many accounts are permitted, and the obligation to keep your information accurate and up to date.
Payments & Withdrawals
Deposit limits, withdrawal procedures, verification steps, and all payment-related rules — all in one place.
Betting Rules
Bet types, minimum and maximum limits, what happens if a match is cancelled, and how settlement works in special circumstances.
Bonuses & Promotions
Wagering requirements for welcome bonuses, cashback, and free spins, along with rules on bonus abuse.
Account Security
Password protection, how to report suspicious activity, and restrictions on account sharing.
Responsible Gaming
Our commitment to deposit limits, self-exclusion, cooling-off periods, and the prevention of problem gambling.
MyKonamiOpening an account on requires meeting a few basic conditions. These requirements are in place for your own protection.
- You must be 18 years of age or older at the time of registration. A national ID or other valid document may be requested for age verification.
- Each person is permitted to hold only one account. Opening multiple accounts using the same mobile number, email address, or payment method is strictly prohibited.
- The name, address, and date of birth provided at registration must be accurate and match your official documents. Providing false information may result in your withdrawal being blocked later.
- Any changes to your account details must be reported to the support team immediately. For any transactions processed under outdated information, MyKonami will not be held liable.
- Your account password is strictly personal. Sharing it with anyone else makes you solely responsible for any security issues that follow.
Warning: If multiple accounts are detected, all accounts will be closed and balances may be forfeited.
Deposits & Withdrawals MyKonamihas a set of specific rules that all users must follow. In most cases the process is straightforward, but knowing a few things in advance will save you from any issues down the line.
- Minimum deposit is 200 BDT. Maximum deposit limits may vary depending on the payment method.
- Your account must be fully verified before you can make a withdrawal. Withdrawals will be on hold until the KYC (Know Your Customer) process is complete.
- Withdrawals are generally processed through the same payment method used for the deposit.
- Bonus funds cannot be withdrawn directly. The bonus balance is not withdrawable until the specified wagering requirements have been met.
- Suspicious or unusual transactions may require additional verification, which could cause a temporary delay.
| Payment Methods |
Minimum Deposit |
Withdrawal Time |
Charges |
| bKash |
৳200 |
3–5 Minutes |
Free |
| Nagad |
৳200 |
3–5 Minutes |
Free |
| Rocket |
৳200 |
5–10 minutes |
Free |
| Bank Transfer |
৳500 |
1–48 hours |
Free |
| Crypto (USDT) |
৳1,000 |
15–60 minutes |
Network fees may apply |
MyKonamiIt's worth reviewing these rules before placing a bet on . Settlement-related rules in particular can become important to know.
- Once a bet is confirmed, it cannot be changed or cancelled. You may partially settle a bet using the Cash Out feature.
- If incorrect odds are displayed due to a technical error MyKonami reserves the right to void or re-settle those bets.
- Coordinated betting across multiple accounts on the same match is strictly prohibited. If detected, all bets will be voided and the accounts suspended.
- Odds change rapidly in live betting. Settlement is based on the odds at the time the bet was confirmed — any subsequent changes do not apply.
- If a selection in an accumulator bet is voided, it will be counted as odds of 1.00 and the remaining selections will stand.
If a match is cancelled or not completed: If a match is not completed, all pre-match bets are voided and stakes are refunded. Different rules apply for live betting — see the FAQ section below for details.
Bonuses are our most frequently asked-about topic, so this section has been written in a bit more detail. MyKonami's bonus system is completely transparent — no hidden traps.
- All bonuses are subject to wagering requirements (typically 5x to 30x). This means the bonus amount must be wagered a specified number of times before any withdrawal can be made.
- The welcome bonus is available to first-time registrants only. Wagering requirements must be met within 30 days of receiving the bonus.
- For wager contribution from a bonus, bets with odds up to 3.00 will count in full. Bets placed at higher odds are allowed, but will only be counted as 3.00 for wagering purposes.
- If bonus abuse is suspected, MyKonami Reserves the right to void any bonus and forfeit associated winnings.
- Winnings from free spins are generally subject to a 5x wagering requirement. Terms may vary for specific promotions.
Please Note: Each promotion has its own specific terms. Please read them carefully before claiming any bonus.
If you engage in certain prohibited activities MyKonami- will permanently close the account. This list exists primarily to protect honest members.
- Betting using match-fixing or insider information. This is a criminal offense, and we cooperate directly with law enforcement agencies in such cases.
- Arbitrage betting or placing automated bets using software.
- Selling or renting your account to others, or placing bets on someone else's behalf.
- Using the platform for money laundering or any other form of illegal financial activity.
- Abusive behavior, threats, or inappropriate language directed at support staff.
- If any of the above is confirmed, the account will be closed and the balance forfeited. Appeal options are limited.
MyKonami We believe betting should be a form of entertainment. That's why every account comes with a set of safety tools that members can manage entirely on their own.
- Deposit Limit: Set your own daily, weekly, or monthly deposit limits. Decreases take effect immediately; increases require a 72-hour waiting period.
- Self-Exclusion: Temporarily suspend your account for a set period — anywhere from 1 week to 5 years.
- Cooling-Off: Option to take a betting break for 24–72 hours.
- Reality Check: Periodic notifications showing how much time and money you've spent on betting.
- Age Verification: We are committed to preventing underage betting. If there is any doubt, age verification may be requested on any account.
Need help?
If you're having trouble managing your betting, reach out to our 24/7 support or Responsible Gaming Go to the page. We're here to help, not to judge.
We collect certain information during registration and through your ongoing use of the platform. For full details on how this information is used, please refer to our Privacy Policy page. In brief:
- Your information is never sold to any third party.
- Information may be disclosed to authorities when required by law or for the purposes of fraud investigation.
- All data is protected with SSL encryption and stored securely on our servers.
- Even after an account is closed, certain data may be retained for a specified period for legal or regulatory reasons.
If you have a dispute regarding a bet settlement or an issue with your account, please first MyKonamiSubmit a complaint to -'s support team. An initial response will be provided within 48 hours of filing.
- Contact us via Live Chat or email (support@mykonami.biz) to file a complaint. Describe the issue clearly and attach screenshots if needed.
- If the support team's resolution is unsatisfactory, you may request escalation to a higher department.
- In all disputes MyKonami's decision is final, though fairness is always ensured as a matter of course.
MyKonami strives to deliver the highest quality of service, but there are certain matters beyond our control. As such, we need to make clear that we hold no liability for the following.
- If a bet is missed due to loss of internet connection or a device issue.
- Issues arising from delays or failures caused by third-party payment services.
- If the service is temporarily unavailable due to an unexpected technical fault.
- If the user discloses their account credentials or password to another party.
MyKonami reserves the right to modify these terms and conditions at any time. When changes are made:
- You will be notified via SMS or email to your registered mobile number.
- A notification will be displayed when you log in to the app or website.
- Continued use of the platform after any changes have been made will be considered acceptance of the updated Terms.
Last Updated:
These terms and conditions were last updated in January 2026. If you have any questions, support@mykonami.bizto send us an email.
FAQs
Frequently Asked Questions
The minimum bet at MyKonami is generally ৳20, though this may vary by sport and market. Some specialist markets may require a minimum of ৳50 or more. Accumulator bets also start from a minimum total stake of ৳20. The minimum stake for live betting is the same as for pre-match. Maximum bet limits are determined by the market and your account history — popular matches typically carry much higher limits. VIP members are eligible for higher betting limits. To check the limit for a specific market, refer to the bet slip or contact our support team.
For pre-match bets: If a match is not completed within the scheduled time and does not resume within 48 hours, all bets will be voided and stakes returned. For live betting: Most live markets are settled based on the completion of a specific portion of the match. For example, in football, if a match is abandoned after 90 minutes of normal play, the score at that point is considered final. In cricket, if the Duckworth-Lewis method applies, it is also honoured on MyKonami. For special circumstances, settlement rules can be found in the market details at the time of placing the bet.