A quick note before we begin
Why This Privacy Policy Was Created
Using online services today almost always means sharing some personal information – most people know that. The real question is where that information goes and how it's used. MyKonami- we want the answer to that question to always be clear.
This privacy policy is written in plain, straightforward English — because a policy no one reads is a policy that helps no one. That's why everything is laid out clearly and in full detail here MyKonami Exactly what information is held about you, why it's held, and what rights you have over it.
The key takeaway: Your data is never sold to third parties, never shared with advertisers, and never disclosed to anyone unless strictly necessary.
Our Core Commitment
The Six Data Protection Principles We Follow
Your Data Is Never Sold
Your name, number, or betting history is never sold or rented to any advertiser or third party – not ever.
Maximum Encryption
All data is protected with 256-bit SSL encryption. Every data packet transmitted between your browser and our servers is fully encrypted.
Minimal Data Collection
We collect only the information needed to provide our services — nothing more, nothing less.
Your rights come first
You have the right to access, correct, and delete your data. Exercising these rights is simple and free of charge.
Secure Servers
All data is stored on firewall-protected servers. Regular security audits are conducted, and suspicious access is blocked automatically.
Transparent Data Retention
Retention periods for each type of data are clearly defined. Once the retention period expires, data is securely deleted.
MyKonamiWhen you register and use our services, certain information is received by us. This falls into three categories: data you provide directly, data generated through your use of the platform, and data received during payment.
Full details are provided in the table below:
| Data Type |
Example |
Collected? |
Shared with Third Parties? |
| About Us |
Name, date of birth, NID |
Yes |
No |
| Contact Information |
Mobile, Email |
Yes |
No |
| Payment Information |
BKash/Nagad number |
Yes |
For processing only |
| Betting Activity |
Bet history, amounts |
Yes |
No |
| Device Information |
IP address, browser |
Yes |
No |
| Location |
Country/City (approximate) |
Partial |
No |
| Cookie Data |
Session, preferences |
Yes |
Analytics only |
Please note: Full card number or PIN for payments MyKonami-'s servers. Payments are processed directly by the payment gateway.
Collecting your data is just the beginning – you have every right to know why it's being used and how. MyKonamiYour data is used solely for the following purposes:
- Account Management: For login verification, password resets, KYC verification, and account security.
- Payment Processing: To process deposits and withdrawals and to prevent fraud.
- Service Improvement: To analyze which features are used most and improve the app and website accordingly.
- Customer Support: To resolve your issues quickly and accurately.
- Legal Obligation: To meet regulatory requirements and prevent financial crime.
- Responsible Gaming: To identify unusual betting patterns and offer support to the members concerned.
- Notifications & Offers: To send you promotional messages, if you have given your consent. If you have not, no marketing messages will be sent.
In most cases, your information stays only within MyKonami-'s own systems. However, in certain specific circumstances, limited sharing may occur.
- Payment Processor: Payment gateways such as bKash, Nagad, and Rocket only receive the information necessary to process your transaction. They are bound by the same privacy standards we uphold.
- Identity Verification Services: Licensed third-party services may be used for KYC verification. Your information is used solely for verification purposes and is not retained.
- Law Enforcement: We may be required to disclose specific information under a court order or legal obligation. Where applicable, you will be informed.
- Fraud Prevention Network: Limited data may be shared with industry-standard verification systems to prevent account fraud and money laundering.
What will never happen: Your information will not be sold or shared with advertisers, data brokers, or any third party for commercial purposes.
Cookies are small text files stored in your browser that help improve your experience on the website. MyKonamiuses three types of cookies:
Essential Cookies
Used to maintain login sessions, store security tokens, and remember your language preference. Disabling these may cause the website to function incorrectly.
Analytics Cookies
To analyze which pages are visited most, session duration, and similar metrics. This data is fully anonymized and is used solely to improve our services.
Personalisation Cookies
To customise your experience by remembering your preferred sports or markets. These can be disabled from your browser settings.
You can manage cookie preferences through your browser settings. However, disabling essential cookies may affect certain features such as login and payment functionality.
Keeping your data secure matters far more than simply collecting it. MyKonamioperates a multi-layered security system.
- 256-bit SSL Encryption: All data transferred between your device and our servers is fully encrypted.
- Two-Factor Authentication (2FA): OTP verification at login is optional but strongly recommended.
- Server Firewall: Industry-standard firewalls are in place to block unauthorised access.
- Regular Security Audits: External security specialists conduct regular vulnerability assessments of our systems.
- Unusual Access Detection: Any login attempt from a new device or unrecognised IP address will trigger an automatic security alert.
- Staff Access Controls: Only authorized staff can access specific data for designated tasks. All access is logged.
In the event of a data breach:
In the event of a data security breach, affected members will be notified within 72 hours. Immediate steps will also be taken to address the situation.
Data is not retained indefinitely. MyKonamihas defined retention periods for each category of data.
- Account & Identity Information: For as long as your account is active. After closure, up to 5 years if required for legal purposes.
- Transaction Records: Up to 7 years, as required by financial regulatory law.
- Betting history: For as long as your account remains active. Up to 3 years after closure.
- Cookies & Session Data: Session cookies are deleted when the browser is closed. Personalization cookies last up to 1 year.
- Support Communications: Up to 2 years from the date of last contact.
You have several important rights over your personal data. To exercise them, MyKonamiJust send an email or a Live Chat message to the support team.
Right to Access
You may request a full list of all personal data we hold about you.
Right to Rectification
You may request corrections to any inaccurate or outdated information we hold.
Right to Erasure
You can request deletion of your data after closing your account (except where legally required to retain it).
Right to Restrict Processing
You may object to marketing communications or specific uses of your data.
Right to Data Portability
You can request to download your data in a portable format (CSV/PDF).
Right to Restriction
In certain circumstances, you can request that the processing of your data be temporarily suspended.
How to Exercise Your Rights:
support@mykonami.biz- or let us know via live chat. State the type of request (e.g., "I'd like to view my data"). We'll respond within 30 days, completely free of charge.
MyKonami We do not knowingly collect data from or provide services to anyone under the age of 18. If someone creates an account using a false age and this is later discovered:
- The account will be closed immediately.
- All stored data will be permanently deleted.
- Any existing balance will be reviewed.
If a parent or guardian believes their child has registered on our platform, please support@mykonami.biz-. We will act on it promptly.
This privacy policy may be updated from time to time in response to changes in law, technology, or our services. When changes are made:
- The "Last Updated" date at the top of this page will be changed accordingly.
- For significant changes, you will be notified via your registered mobile number or email address.
- After Changes MyKonami Continued use of the platform following any update will be considered acceptance of the revised policy.
Current Version:
This Privacy Policy was last reviewed and updated in January 2026. Previous versions are available upon request from our support team.
FAQs
Frequently Asked Questions
Say you deposit ৳1,000 and receive a ৳1,000 welcome bonus. If the wagering requirement on that bonus is 10x, you will need to place a total of ৳1,000 × 10 = ৳10,000 in bets before the bonus funds can be withdrawn. It does not matter whether those bets win or lose — only the total amount wagered counts, not the outcome. Keep in mind that only bets on certain markets contribute to the wagering requirement; some markets or odds may be excluded. When claiming a bonus, check the offer details for the maximum qualifying odds and any excluded markets. If you are unsure, contact support and they will walk you through the calculation.
MyKonami offers several distinct categories of slots. Classic slots feature 3 reels, straightforward rules, and a feel reminiscent of traditional fruit machines — a great starting point for new players. Video slots come with 5 or more reels, animations, bonus rounds, free spins, and multipliers, making them the most popular choice. Megaways slots change the number of paylines with every spin, sometimes offering over 100,000 ways to win. Progressive jackpot slots contribute a portion of each bet to a shared jackpot pool, which one lucky player can win in full. Crash games are also available, where a multiplier keeps climbing and you need to cash out at the right moment. You can filter by category in the Casino section of the app to explore what each type has to offer.